Another client, we'll call him Chuck, hand-delivered the resume I wrote for him. He applied for a warehousing/electrical position at a local firm near Detroit, Mich.
When I called the next day to check on his progress, he told me the hiring manager loved his resume and that the interview went well. So far, so good.
Then I asked him if he had written and mailed thank-you letters to the people he had interviewed with.
"No, gosh, I forgot. Oh, well," he said.
Fighting the urge to jump through the phone and strangle him, I said: "Chuck, you're making a critical mistake. Never assume the interview went perfectly. It's essential that you sit down right now (it was Saturday), write and mail a thank-you letter to everyone you spoke to. Thank them for their time, restate your best qualifications and tell them how much you look forwarding to working with them."
"OK," he replied.
Two days later he called back.
"I got the job!" he said. "The hiring manager appreciated the thank-you letters I sent. He said nobody he's interviewed in the past year did that, so I really stood out."
Normally, I hate to say, "I told you so." But not this time!
You've heard it again and again that you must send a thank-you letter to everyone you interview with. Yet, so few people take the two minutes to do it. Their loss is your gain.
Action Step: Assume nothing. Diligently follow up, before and after the interview, until you get that job. You and your family deserve nothing less than your best efforts here.